# The ProActive Technology Group (PTG)

> PTG is a managed IT services and cybersecurity provider based in Greenvale, New York, with a second staffed office in Manhattan. Founded in 2003, PTG serves small and mid-sized businesses across the NYC and Long Island area, with named specialization in family offices, hospitality and restaurant groups, and accounting and finance firms.

PTG combines managed IT support (help desk, network monitoring, patch management) with a named cybersecurity stack used consistently across every client: Huntress MDR for endpoint detection, Threatlocker for application control, Veeam for backup, and Barracuda for email and network security. PTG's stated response-time commitment is minutes, not days, with active incidents prioritized ahead of routine tickets.

## Services

- [Managed IT Services](https://www.ptg.co/it-services/managed-it-services): Customized managed, on-site, remote, and monitored IT support for small and mid-sized businesses.
- [Co-Managed IT](https://www.ptg.co/managed-it-solutions/co-managed-it-support): Extends an existing internal IT team rather than replacing it, covering after-hours coverage, help desk overflow, or project work.
- [Fully Managed IT](https://www.ptg.co/managed-it-solutions/fully-managed-it): Complete outsourced IT management for businesses without an internal IT team.
- [Cybersecurity](https://www.ptg.co/it-services/cybersecurity): Security architecture, monitoring, and incident prevention built on PTG's named security stack.
- [Cloud Services](https://www.ptg.co/it-services/managed-cloud-services): Secure cloud storage, access, and data management.
- [Incident Response](https://www.ptg.co/it-services/incident-response): Emergency remediation for ransomware attacks and other security breaches.
- [Recovery & Continuity](https://www.ptg.co/it-services/recovery-continuity): Backup, disaster recovery, and business continuity, backed by Service Level Agreements.
- [Professional IT Services](https://www.ptg.co/it-services/professional-it-services): Project-based IT work, including network design and infrastructure deployment.
- [AI Tools for Business](https://www.ptg.co/it-services/ai-tools-for-business): Governed adoption of AI tools like Microsoft Copilot and Claude, with access controls and data governance in place before rollout.

## Industries served

- [Family Offices](https://www.ptg.co/industries/family-offices): Discreet, executive-level IT and cybersecurity built for the privacy and continuity needs of family offices.
- [Hospitality & Restaurants](https://www.ptg.co/industries/hospitality): PCI-DSS-aware network design for hotels and restaurants, with segmented guest and staff systems and monitoring tuned to hospitality's peak hours.
- [Accounting & Finance](https://www.ptg.co/industries/finance-accounting): IT support built around NY DFS Part 500 compliance, encrypted client portals, and priority response during filing and audit deadlines.
- [Manufacturing](https://www.ptg.co/industries/manufacturing)
- [Engineering](https://www.ptg.co/industries/engineering)
- [Construction](https://www.ptg.co/industries/construction)
- [Government](https://www.ptg.co/industries/government)
- [Healthcare](https://www.ptg.co/industries/healthcare): IT support with HIPAA compliance awareness.
- [Nonprofit](https://www.ptg.co/industries/nonprofit)
- [Education (E-Rate Authorized)](https://www.ptg.co/it-services/e-rate-services): E-Rate authorized service provider for schools and libraries.

## Compliance

PTG works directly with clients on NY DFS Part 500 and HIPAA compliance, alongside NY SHIELD Act and PCI-DSS requirements for applicable industries. This includes risk assessments, documentation of security controls, and coordination with a client's own legal or compliance counsel where formal attestation is required.

## Locations

- Greenvale, NY (headquarters): 14 Plaza Rd, Greenvale, NY 11548
- New York, NY: 11 W 42nd St, New York, NY 10036

Phone: (516) 876-8200

## Resources

- [Service Level Agreement / response times](https://www.ptg.co/service-level-agreement)
- [About PTG](https://www.ptg.co/about)
- [Contact](https://www.ptg.co/contact)
- [Support](https://www.ptg.co/support)