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New York Managed IT Services

We have the specialized knowledge necessary to assist you with managing your technology, allowing you to take full advantage of its capabilities. Our 24/7 monitoring and proactive services enable us to keep you one step ahead of any potential IT issues.

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We're here to exceed your IT needs.

No worries.

Rest assured that when ProActive manages your IT, you are in the best of hands. Our team of certified professionals is dedicated to providing the most reliable and secure technology solutions so that your business can focus on what matters most - your bottom line.

Avoid catastrophic issues with managed IT service.

Don't let a single issue stop your business dead in its tracks. With ProActive Managed Services, prevent equipment failure before it happens.

Optimize your IT for less.

Managed IT Services can help you optimize your IT and reduce costs that could go unnoticed. Get on the phone with us today to learn more about the best solutions for your business.

Avoid hidden IT problems with managed IT services.

ProActive Technology Managed IT Services delivers a blend of managed, on-site, remote, and monitored technology services to help you minimize risk, maximize productivity, and streamline performance.

Simple Setup Checklist for Microsoft Teams

Microsoft Teams is a lot of things. It’s a video conferencing tool, a team messaging channel, and a tool for in-app co-authoring, just to name a few. During the pandemic, the popularity of Teams skyrocketed.

Simple Setup Checklist for Microsoft Teams

FAQs regarding Managed IT Services

What are Managed IT Services?
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If you're a small business owner or entrepreneur, chances are that you are aware of the importance of IT, but it can be difficult to know where to begin. Many companies are not equipped to manage their own IT in-house or hire a full-time IT technician.

Enter ProActive Technology Managed IT Services.

ProActive’s Managed IT services are the best way to take care of your company’s technical needs. We help you take control of your IT budget by maintaining all critical aspects of your network, including monitoring/responding to service tickets, installing patches, as well as providing quick responses when things go wrong, managed IT services will prevent headaches and stressful downtime

As your Managed IT provider, we will not only monitor your systems but also tend to them so that they're up to date, preventing downtime by proactively handling issues before they happen.

All this saves you time, money, and stress— three vital things any business needs.

Time- Having a service level agreement gives your company peace of mind knowing that any urgent technical issues will be dealt with in a timely fashion based on the severity.

Money- Budget and IT expenses can be calculated monthly, quarterly, or yearly by your MSP, making company budgets and operations manageable, as well as reducing the next topic (stress) greatly. Managed IT services can also assist in reducing unnecessary costs that could go unnoticed.

Stress- Equipment failure can be catastrophic to businesses of any size. The stress that comes with trying to coordinate an expedited repair of a network is not for the timid. Why not avoid this altogether?

If this sounds like you, then it's time to start thinking about what managed IT services might do for your company.

Why you should choose Managed IT Services vs. Break/Fix
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There are a number of benefits to using managed IT services over the traditional break/fix IT model. First and foremost, managed IT services provide a more comprehensive solution that covers all aspects of IT management & maintenance. This means that businesses can rely on a single provider to take care of all of their technology needs, from infrastructure and security to software and applications.

Managed IT services also offer a number of other benefits. For example, they can help businesses save money on costs associated with IT maintenance and infrastructure upgrades. Additionally, MSPs can help businesses streamline their operations by automating certain tasks. This can free up staff time to focus on more important issues, such as marketing and sales.

Overall, MSP services are a better option than break/fix IT services for businesses. They offer a comprehensive solution that can save businesses money and help maintain a higher level of efficiency.

Internal IT vs Managed Services Provider?
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Each of these options has its benefits however hiring an in-house IT technician can be expensive and limiting. MSPs provide a number of benefits that are worth considering.

Here are four of the biggest:

1. Managed services are affordable. With managed services, you're not only getting the support of a professional IT team, you're also getting a plan that's tailored to your specific needs. This means that you won't have to spend money on services that you don't need, and you'll always have access to the latest technology.

2. Managed services are tailored to your business. When you use managed services, the IT team is specifically trained to understand your company's needs. This means that they'll be able to provide you with the best possible service, no matter how complex your setup is.

3. Managed services are reliable and are backed by a team of experienced professionals. This means that you can be assured that your data and systems will be kept safe and operational.

4. Adaptability. As your business changes, so too does your IT needs. Utilizing an MSP, your IT team is always on hand to make sure that your systems are up-to-date and compliant with industry standards. This means that you can rest assured that your business will be running as smoothly as possible.

How to choose an MSP
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When choosing an IT services provider, it’s important to take into account your specific needs. To help you speed up the process, we’ve compiled a list of key considerations to help you make an informed decision.

Identify which IT services you need.

A short list of IT services can help you save time by narrowing down your search. Compile a list of the specific services you need, such as business continuity, software licensing, or mobile device management.

Compare prices.

Once you have a list of services, compare prices to find the best deal. Remember to factor in discounts and bundling options. Keep in mind that the least expensive option may not be the best option for your business.

Ask for references.

Ask your colleagues, clients, and other suppliers for referrals. They may have used a different MSP in the past, and they may be able to provide you with valuable information.

Check out online reviews.

Check out online reviews to get a sense of how satisfied customers are with the MSP’s services.

Ask for a demonstration.

Before finalizing your decision, request a demonstration of the MSP’s capabilities. This will help you get a feel for the MSP’s approach and the quality of the services they offer.

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